Hire a Customer Service Representative
from Aston Recruit

When working in customer service, the goal is to help a company's or store's customers with any problems, challenges, or questions they may have about a product or service. You can also be a call centre employee, where you call people to get them to answer a questionnaire for analysis and research, sign them up for an organisation, or persuade them to buy a product or service. The call centre employee can work in many different areas. This can include working for aid organisations to recruit new members, for insurance companies and telephone companies to persuade customers to change subscriptions or insurance, and tasks such as selling products, interviewing customers, or collecting various data for Gallup or Statistics Denmark. Working in a call centre often involves handling multiple companies simultaneously, so it is essential to be good at multitasking. When calling customers, the work typically involves telemarketing. Customer service or call centre employees can be found in business, retail, and public or private institutions and organisations. In some industries, it is advantageous to have experience, while in others, engagement and enthusiasm are more important. There are opportunities to work part-time or full-time, making it ideal for holiday jobs, student jobs, and other limited positions.